Business

Digitization and Digital Transformation: What’s the Difference?

Dallas-based BenefitMall is a general agency that gives thousands of benefits brokers access to more than one hundred carriers. In recent months, the company has made a concerted effort to encourage brokers to embrace digital transformation. They have plans to continue discussing the topic through blog and guest posts for the remainder of 2022. Note that digitization is not the same thing as digital transformation. Digitization has been an ongoing pursuit in the business world since the first personal computers were introduced back in the late 1980s. What is now being called the 'Digital Transformation' is a relatively new phenomenon....